COVID-19 Update

As many of you are aware, Georgetown University recently suspended in-person classes across all campus locations to reduce the risk of COVID-19 transmission amongst the student body and faculty. Despite the trying circumstances, GUASFCU is doing everything possible to remain accessible to our members.

Effective March 16th, the following will be our adjusted hours and operations.

Hours
Monday to Friday, 12:30pm-6:30pm by phone (202-687-8616) or email (help@guasfcu.com)
Teller line will be closed to reduce risk of transmission
All core operations will continue (e.g. ACH, wires, etc.)

Online Banking and Mobile App
Given our reduced hours, we encourage you to utilize our online banking and mobile app as much as possible. This will allow you to check your account balance, deposit checks, transfer balances between your checkings and savings accounts, and more.

Enroll for online banking here and download our mobile app here.

Depositing Physical Checks/Cash
We will be utilizing the teller line deposit box in the hallway between our Leavey Center branch and Vital Vittles. You may deposit checks and/or cash in this box in an envelope. Make sure you include the following information for verification purposes on the outside or inside of the envelope:
  • Name
  • Account Number
  • Phone Number
  • Date of Birth
  • Last 4 digits of SSN

Please also be sure that all checks to be deposited are endorsed on the back.

Cash Withdrawals
Since our teller line will be not be open, we encourage you to use our ATM in the Leavey Center right across from our branch, or our ATM in the Healey Family Student Center across from Bulldog Tavern. You will not be feed if you use a GUASFCU debit card to withdraw from these locations.

Handling Fraudulent Charges and PIN Related Issues
Outside our regular hours, feel free to contact (800)-554-8969 for VISA issues, and (800)-992- 3808 for PIN issues.

Thank you for your understanding during these extenuating circumstances. The health and safety of our members and our employees are top priorities for GUASFCU.